Shipping policy

🚚 Shipping Policy

Welcome to PakNova! We are committed to delivering your orders safely and on time across Pakistan.


📍 Shipping Coverage

We currently ship only within Pakistan.


⏳ Order Processing

  • ✅ Orders are processed within 1–2 business days.

  • ✅ Orders placed on weekends or public holidays will be processed on the next working day.


🚛 Estimated Delivery Time

  • 🏙️ Major Cities: 3–5 Business Days

  • 📦 Other Areas: 5–7 Business Days

Please note that delivery times may vary due to weather conditions, courier delays, or public holidays.


💰 Shipping Charges

  • Shipping charges (if applicable) will be displayed during checkout.

  • 🎉 Free Shipping may be available on selected products or promotional offers.


📦 Order Tracking

Once your order has been dispatched, you will receive a tracking number via email or SMS (where available).


🏠 Shipping Address

Please ensure your shipping address and phone number are correct before placing your order. We are not responsible for delays caused by incorrect customer information.


❌ Failed Delivery

If delivery cannot be completed due to incorrect details or repeated unsuccessful delivery attempts, the parcel may be returned to us. Additional shipping charges may apply for re-delivery.


📸 Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery.

📧 Email: amreenrehmat289@gmail.com

Please include:

  • 🧾 Your Order Number

  • 📷 Clear photos of the product

  • 📦 Photos of the package


📞 Need Help?

If you have any questions about shipping, feel free to contact us.

🏪 Store Name: PakNova

📧 Email: amreenrehmat289@gmail.com

Thank you for shopping with PakNova! 💖