Shipping policy
🚚 Shipping Policy
Welcome to PakNova! We are committed to delivering your orders safely and on time across Pakistan.
📍 Shipping Coverage
We currently ship only within Pakistan.
⏳ Order Processing
-
✅ Orders are processed within 1–2 business days.
-
✅ Orders placed on weekends or public holidays will be processed on the next working day.
🚛 Estimated Delivery Time
-
🏙️ Major Cities: 3–5 Business Days
-
📦 Other Areas: 5–7 Business Days
Please note that delivery times may vary due to weather conditions, courier delays, or public holidays.
💰 Shipping Charges
-
Shipping charges (if applicable) will be displayed during checkout.
-
🎉 Free Shipping may be available on selected products or promotional offers.
📦 Order Tracking
Once your order has been dispatched, you will receive a tracking number via email or SMS (where available).
🏠 Shipping Address
Please ensure your shipping address and phone number are correct before placing your order. We are not responsible for delays caused by incorrect customer information.
❌ Failed Delivery
If delivery cannot be completed due to incorrect details or repeated unsuccessful delivery attempts, the parcel may be returned to us. Additional shipping charges may apply for re-delivery.
📸 Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery.
📧 Email: amreenrehmat289@gmail.com
Please include:
-
🧾 Your Order Number
-
📷 Clear photos of the product
-
📦 Photos of the package
📞 Need Help?
If you have any questions about shipping, feel free to contact us.
🏪 Store Name: PakNova
📧 Email: amreenrehmat289@gmail.com
Thank you for shopping with PakNova! 💖
